Refund & Cancellation Policy
Last updated: 19 July 2026
We want you to be happy with your purchase. This policy explains when refunds and cancellations apply.
1. Digital Products
Because our ebooks, stories, worksheets and assessments are delivered instantly and can be downloaded or viewed immediately, all sales of digital content are generally final and non-refundable.
2. Physical Products
- Cancellations are accepted only before dispatch. Once shipped, cancellations may not be possible.
- If you receive a damaged or incorrect product, please contact us within 7 days of delivery with supporting photographs. Eligible replacements or refunds will be processed after verification.
3. Exceptions — When You Can Request a Refund on Digital Orders
- You were charged twice for the same order.
- The content you paid for was never delivered or is inaccessible due to a technical error on our side, and we are unable to resolve it within 7 days.
- The wrong product was delivered.
4. How to Request a Refund
Email info@raisingkindminds.com within 7 days of purchase (or delivery, for physical products) with your order ID and reason. Approved refunds are credited to the original payment method within 7–10 business days.
5. Subscriptions
You may cancel a recurring subscription at any time from your dashboard. Cancellation stops future billing; already-paid periods remain active until the end of the billing cycle and are not pro-rated.
6. Contact
For refund questions, email info@raisingkindminds.com or call +91 99804 08394.